ComEd, in collaboration with ThinkBox312, created a mobile application to be leveraged by licensed electricians for the successful submission of form application information to meet ComEd’s standards and practices.
Custom Web Application
Exelon Corporation’s subsidiary Commonwealth Edison Company determined that their New Business Division lost monetary savings with each electrical metering installation for both new and existing services in residential and commercial facilities as a result of indeterministic time spent determining connectivity of electrical point of services, meter switch boards, or meters.
ComEd determined that providing a mobile application would give electricals the means to do inspections to ComEd stands without a ComEd employee onsite for oversight during the installation.
Using a mix of responsive interfaces based on defined sequential prompts, electricians are guided in providing the needed information via data fields, photos, and virtual sessions for ComEd’s team members to verify services are ready for final inspection and address issues proactively.
This includes the review of the point services connection, switch, and panel configurations, as well as meter installations. The mobile application uses augmented reality as a part of its virtual troubleshooting session to visualize equipment location and alignment in the field while hosting a live conversation.
Delivered a premier website application design that meets the needs of the customer and their respective markets. Enhance the brand of the organization and the excitement of purchasing various gas cans across wholesalers.
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